LKU Certified Kanban System Design Training, 27-28 March 2017

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When: 27-28 March, 2017 
Where: Sofia, Bulgaria


This two-day course will introduce you to the Kanban system and the Kanban method and will help you to acquire basic skills on designing a Kanban system and using it for managing efficiently software development projects and operations. 


Objectives & Benefits:

•    Understanding and using Kanban systems for managing work; 
•    Visualizing different types of work; 
•    Understanding classes of services; 
•    Design of a Kanban system; 
•    Workflow management; 
•    Getting started with Kanban; 

* To become a Certified Kanban Management Professional you should attend the Kanban Management Professional class as well.


This course is a must for everyone who needs to rationalize project workflow, resources and service management. 


At the end of this intensive course participants will have knowledge and experience in: 

•    The essential concepts of Kanban and their application in the particular context of attendee’s organization; 
•    Improve team performance limiting the work in progress (WIP) and reducing multi –tasking; 
•    Visualize current and pending work so that all stakeholders have visibility in the current progress and impediments in the workflow and be able to contribute to their optimization; 
•    Design a kanban system for a service; 
•    Define the replenishment and delivery cadence that best-fit customers’ needs of and team’s capacity; 
•    Define classes of service and use them to address the variety of customer requests; 
•    Understand the metrics for workflow management; 
•    How to get started with Kanban with special orientation for traditional management organizations; 

Topics of the course:

•    Kanban system for knowledge work 
•    Kanban method principles and practices 
•    Design of a kanban system 
•    Classes of services and establishing service level agreements 
•    System Thinking Approach to Implementing Kanban 
•    Metrics for workflow management 
•    Coordinate work with Kanban 
•    Extending workflow up- and downstream 

What you get

•    Two days of high-quality training focussed on your needs 
•    Course materials in electronic format (pdf format) 
•    One of the following books in electronic format: “Kanban: Successful Evolutionary Change for your Technology Business” by David J Anderson or “Kanban from the Inside” by Mike Burrows 
•    Lean-Kanban University (LKU) certificate of course completion* 
•    Membership of the Lean-Kanban University 
•    For public courses: Refreshments during the course and lunch 


This course is useful for anyone who wants to be successful in managing her work and involving her team members in it. In terms of roles: 

•    Product development team members and Senior Managers; 
•    Service team members and Senior Managers; 
•    Team Leaders, Scrum Masters; 
•    Software developers and Testing professionals; 
•    Process Improvement Team members and Managers; 


Attendees are expected to have read “Kanban” by David J Anderson or “Kanban from the Inside” by Mike Burrows 


Confirm your interest, book your place or ask for any questions concerning registration and further details at via (at) esicenter (dot) bg or +359 2 4899740 – Violeta Kyurdyan

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